Privacy Policy

Who we are

Business name: Dynamik Change

Website: dynamikchange.com

Contact for privacy inquiries: info@dynamikchange.com 

Data controller/owner: Dynamik Change (referred to as “we,” “us,” or “our”).

Scope

This policy explains how we collect, use, disclose, and protect personal information in connection with our professional development training workshops and related services (including in‑person events, virtual sessions/webinars, registration pages, payment processing, email communications, downloadable resources, and post‑event surveys).

Information we collect

We collect information in three ways: you provide it to us, it’s collected automatically, and we obtain it from third parties (e.g., payment processors or referral partners).

A. Information you provide directly

  • Account/registration data: name, employer/organization, job title, work email, phone, mailing address.

  • Workshop choices & logistics: session selections, dietary/accessibility needs, travel details you choose to provide, emergency contact (optional).

  • Communications: emails, chat messages, form entries, survey responses, customer support inquiries.

  • Transactions: the products/services purchased and relevant details. (Payment card details are collected and processed by our payment processor; we do not store full card numbers.)

  • User‑generated content: testimonials, Q&A inputs, uploaded assignments or portfolio samples when relevant to a workshop.

B. Information collected automatically

  • Usage data: pages viewed, links clicked, referring/exit pages, timestamps, approximate geolocation derived from IP.

  • Device & technical data: browser type/version, operating system, device identifiers, IP address, cookie IDs, pixel tags, and similar technologies.

  • Event analytics: attendance logs, time joined/left, poll responses, and chat participation for virtual sessions.

C. Information from third parties

  • Payment processors: payment status, limited card metadata (e.g., last 4 digits, card brand) for receipts/refunds.

  • Marketing/referrals: lead source, campaign data, affiliate ID.

  • Enterprise clients: roster details provided by your employer if they enroll you.

How we use information

We use personal information to:

  1. Provide services – register attendees, deliver workshops, grant access to materials, issue certificates/badges.

  2. Operate our website & platforms – authentication, security, troubleshooting, and analytics.

  3. Process payments and accounting – invoicing, receipts, refunds, and fraud prevention.

  4. Communicate with you – confirmations, service announcements, satisfaction surveys, and support.

  5. Improve and develop offerings – evaluate content effectiveness, iterate curricula, and enhance user experience.

  6. Marketing (with controls) – send updates about new workshops, resources, and promotions; you can opt out anytime.

  7. Legal & compliance – enforce terms, protect rights, comply with law, and respond to lawful requests.

Legal bases (EEA/UK visitors)

When required, we rely on one or more of the following: contract, legitimate interests (e.g., service delivery, security, product improvement), consent (e.g., certain cookies/marketing), and legal obligations. Where we rely on consent, you may withdraw it at any time.

Cookies and similar technologies

We use cookies, pixels, and local storage to remember preferences, keep you signed in, analyze traffic, and measure the effectiveness of our content and campaigns. You can modify cookie settings in your browser. Where required, we display a consent banner and honor your choices. See Your Choices below for opt‑out options.

Retention

We keep personal information only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. Retention periods vary by data type (e.g., transaction records may be retained for tax/audit purposes). When no longer needed, we take steps to delete, de‑identify, or aggregate the data.

Sharing information

We share information with:

  • Service providers/Processors that help us operate (e.g., hosting, video/webinar platforms, customer support tools, email delivery, analytics, payment processing). These providers are contractually obligated to protect your data and act on our instructions.

  • Enterprise clients (when your employer enrolls you) – attendance and completion status may be reported back to your organization.

  • Affiliates and partners – if you register via a partner/affiliate link, we may confirm conversions for attribution.

  • Legal and safety – to comply with law, enforce our terms, or protect rights, safety, and property.

  • Business transfers – in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality.

We do not sell personal information. We do not share personal information for targeted advertising where prohibited by law; where allowed, we provide opt‑out mechanisms.

International data transfers

If you access our services from outside the country where our servers are located, your information may be transferred across borders. Where applicable, we use appropriate safeguards (e.g., standard contractual clauses) to protect personal data during transfers.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., access controls, encryption in transit, minimum‑necessary access, employee training). No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

Your choices

  • Marketing emails: Click the “unsubscribe” link in any email, or contact us.

  • Cookies/analytics: Adjust browser settings; use industry opt‑outs (see Regional Rights for additional options).

  • Account data: You may request access, correction, or deletion (see Your rights below).

Your rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, or object to the processing of your personal information, and to receive a portable copy of your data. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at info@dynamikchange.com. We may ask you to verify your identity before responding.

 

Regional rights & notices (supplemental)

European Economic Area (EEA) and United Kingdom

If you are in the EEA/UK, you may have additional rights under applicable data protection laws. Where required, we will rely on a valid legal basis to process your data (see Legal bases). You may also:

  • Object to processing based on legitimate interests.

  • Withdraw consent at any time where processing is based on consent.

  • Lodge a complaint with your local supervisory authority. Find contact details at: https://dynamikshange.com

California (CPRA)

California residents may have rights regarding access, deletion, correction, and certain limits on the use/disclosure of sensitive personal information. We do not sell personal information. To submit a request or to appeal a decision, contact us at privacy@dynamikchange.com. If you use an authorized agent, we may require proof of authorization. We will not discriminate against you for exercising your rights.

Canada (PIPEDA)

Individuals in Canada have rights to access and correct personal information and to challenge compliance under PIPEDA. You may contact us to exercise these rights or file a complaint with the Office of the Privacy Commissioner of Canada.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action. If a workshop specifically targets minors, we will provide a separate notice and obtain required consents.

Third‑party links and tools

Our website and workshop materials may link to or embed third‑party sites, videos, or tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal/regulatory reasons. If we make material changes, we will notify you by posting the updated policy and updating the “Last updated” date above. In some cases, we may provide additional notice (e.g., email or banner).

How to contact us

Questions or requests about this policy can be sent to: privacy@yourdynamikchange.com or by mail to {{postal address}}.

Certificates, digital badges, and directories

If you earn a certificate or digital badge and opt in to public recognition, we may display your name, credential, and completion date on a public directory or share with your employer.

Recordings and media

We may record live workshops for internal quality, note‑taking, and on‑demand replays. We will disclose recording status at the start of sessions. You may choose to keep your camera off and use a display name.

Testimonials and case studies

With your permission, we may publish testimonials or case studies including your name, role, organization, headshot, and statements you provide.

Event photography (in‑person)

We may engage photographers at events. Notices will be posted at the venue. If you prefer not to be photographed, notify staff at check‑in and we will provide a visual indicator and make reasonable efforts to avoid/blur your image.

AI tools

We may use AI‑powered tools (e.g., for transcription, content drafting, or analytics). We review vendor privacy practices and configure settings to minimize personal data where feasible. We do not use AI tools to make automated decisions that produce legal or similarly significant effects without human involvement.